Today Memorial Day ,I noticed that my live trading data was somehow deleted ,ie., I can not access my account which has nearly $5000 in it .. Is there some going on today ? Why can I not access my live data account . This happened after the market closed today ? George mitchell
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Hello George Mitchell,
Thank you very much for your post.
It is possible your brokerage might perform maintenance during the market closure, this could lead to account values temporarily not being accessible.
If you still do not see these values, please reach out to your brokerage directly to ensure everything is in order before letting us know.
If you are with the NinjaTrader Brokerage, please email them at brokeragesupport (at) ninjatrader (dot) com, as they do not have access to assist you in these forums.
If you cannot connect to the account (e.g. you receive an incorrect username/password), please ensure the credentials are correctly entered.
Thank you in advance!Manfred F.NinjaTrader Customer Service
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