Microsoft .NET Framework Error

[ebaydan777]

This is the error I get once connecting and opening my workspace on my PC.

https://i.imgur.com/Ek4VWkA.png

Log in error:

https://pastebin.com/tBuLw7h4

[NinjaTrader_Jason]

Hello ebaydan777,

Can you please send me your log and trace files in a response to the email you sent us.

[ebaydan777]

Hello ebaydan777,

Can you please send me your log and trace files in a response to the email you sent us.

Jason, nothing has worked man, I cannot get Ninjatrader to work without the .NET framework error. It is crazy I have tried everything from rebuilding my workspace. If I even resize the chart (which I am seeing is the main issue) I am seeing the error Framework error: HRESULT: [0x887A0001] Error. I have no idea what to do but I literally can't use this platform if I cant fix it..

[NinjaTrader_Melissa]

Hello,

Thanks for the reply.

Please continue working with us in ticket number 3112411.

I see that my colleague has provided you some steps to test, if those steps have not worked please reply directly to his email so we may further troubleshoot.

We look forward to resolving your inquiry.

[ebaydan777]

Hello,

Thanks for the reply.

Please continue working with us in ticket number 3112411.

I see that my colleague has provided you some steps to test, if those steps have not worked please reply directly to his email so we may further troubleshoot.

We look forward to resolving your inquiry.

can someone email me back from that ticket? I never got got a reply and the issue is still not fixed. I literally can't use the program and I have a pretty high quality PC but the .NET framework issue - I just don't know what to do. seems to be an issue with resizing charts.

[NinjaTrader_Jason]

Hello ebaydan777,

Please see the last response below that was sent in this ticket.

In this case, I would suggest rebuilding your workspace, adding 1 indicator at a time. Please keep track of what indicators you add back in so that we can narrow down what indicator is causing the issue if the issue returns.

Please let me know if I may be of further assistance.

[ebaydan777]

Ok i completely rebuilt my workspace and like I said the error happens when I resize my chart for some reason. not immediately either but it does occur once the chart resizes then everything I re-open ninjatrader it just gives me the error once charts are open

[NinjaTrader_Jason]

Could you please continue to work in ticket 3112411 regarding this issue. Let us know what indicators you have applied in the chart that you resize.

If you test the chart with one indicator at a time, then resize the chart and restart NinjaTrader, are you able to reproduce the issue when only a certain indicator is applied?

When you resize the chart, does it span multiple monitors?

[ebaydan777]

I will try to resize chart with each independent indicator. But I only have EMA, VOL, RSI, and VWAP in my charts. Also, the ticket mentioned, I do not have the emails in my inbox so I can't reply. If someone can open ticket 3112411 and email me a reply so I can respond, I can go back to continuing the troubleshooting via email. Thank you

[NinjaTrader_Jason]

I have sent you an email from ticket 3112411.