NT8 goes non-responsive when clicking 'Indicators..."

[gbrad]

Hello,

I'm getting something strange that I've never seen before and can't seem to resolve. When I click on Indicators... from a chart, NT8 goes non-responsive. After selecting this, the chart goes dark after about 5 seconds, NT goes non-responsive and the only way to exit NT is to go to Task Manager and select End Task.

Some of the things I've tried to resolve this are:
1) Clear cache
2) Go to a new workspace with only a single chart (CL 08-21 5min) with no indicators on the chart.
3) Virus scan (Kaspersky)
4) Reboot

I checked the log and no errors appear.

I have a Continuum data-feed and I notice a few hours after the market closed the connection dropped. I assumed that this was for weekend maintenance or something similar. I do get connected fine right now and I only mention this since it's the only thing that I know of that was out of the ordinary. I don't think this is an issue.

Any idea what is going on?

Thanks,
gbrad

[NinjaTrader_ShawnB]

Hello gbrad,

Thank you for your post.

Could you please send the log and trace from your platform to look further into this inquiry?

To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '3111933 - Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

We look forward to assisting you further.

[gbrad]

Shawn,

I just sent the email from NT. Let me know if you need anything else.

Thanks for you help,
gbrad