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Charts are empty in Mac Parallels Windows 10 installation

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    Charts are empty in Mac Parallels Windows 10 installation

    I have NT8 on Windows 10 Pro in latest Parallels Desktop Pro v16.

    I turned off Mac sharing as recommended elsewhere and then installed NT8 fresh.

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    I did leave Windows sharing on.

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    However, all of my chart windows are blank no matter which data connection I use. Even 5 days won't load up.

    If I preview the windows in the taskbar, I see that each chart is stuck in some kind of loading phase.



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    What's going on here and how do I fix this?

    #2
    Hello AstralTrader,

    Can you tell me what data provider you are connecting to within NinjaTrader so I may look into this further.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      I've tried Kinetick and Simulated Data. They are both blank.

      NinjaTrader Continuum (Live) charts are not blank, but there is never any price action movement after it loads the initial days even though the connection dot is green. I have to disconnect and reconnect in order to see any changes in the chart and then it immediately freezes after reconnect. The SuperDOM never shows anything.

      The only time I am able to get movement to show on the charts is when using a replay connection.
      Last edited by AstralTrader; 05-18-2021, 05:05 AM.

      Comment


        #4
        If you are connecting to the simulated data feed, this is expected behavior. The simulated feed does not store any historical data therefore charts will begin with a single bar.

        The Kinetick End Of Day feed will allow you to view data on a daily interval or greater. This means you can create daily, weekly, monthly, and yearly charts within NinjaTrader. I have provided a link below to the NinjaTrader 8 Help Guide that goes over understanding the data provided by your connectivity provider.

        https://ninjatrader.com/support/help...y_provider.htm

        So I may look into your live account connection further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".
        Christopher J.NinjaTrader Customer Service

        Comment


          #5
          Log files emailed to you! Thanks!

          Comment


            #6
            For anyone that runs into the same issues, it wasn't my Mac Parallels setup....realtime market data just hadn't been enabled on my NT account. Once that was taken care of by NT support by sending an MDE link, data started flowing correctly.

            Comment

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