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Unable to process order status: unable to find order XX, status "PreSubmitted"

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    Unable to process order status: unable to find order XX, status "PreSubmitted"

    Hi,
    I just started my usual workspace and got the messages which are attached. What is the matter behind the message?
    Thanks,
    Klaus
    Attached Files

    #2
    Hello Klaus,

    This error can happen with Interactive Brokers connections when you have a large amount of open positions that synch with the NinjaTrader platform. When using "connect on startup/auto-login" with an Interactive Brokers connection, it can cause the connection to hang in a yellow state (Connecting) and does not connect successful.

    If you create a manual connection with Interactive Brokers without Auto-login or Connect on Startup and you manually start TWS/Gateway and manually connect, this connection will connect eventually after all orders and positions are synched.

    Please note that the error will still appear in the log. Do you see these orders as active in the Control Center-->Orders-tab once connected?
    JasonNinjaTrader Customer Service

    Comment


      #3
      Hi Jason,
      I am not using the "Connect on start up" neither the "Auto logon" feature. The orders where displayed correctly in NT and where recognized by the strategies as I started them.
      I had a lot of orders open during the weekend, that is correct. Just wandering as I have never seen this kind of message before.
      So I pretty much can ignore them?
      Thanks,
      Klaus

      Comment


        #4
        Yes, you can ignore these messages.
        JasonNinjaTrader Customer Service

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