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Risk Settings For Cryptos On Sim101

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    Risk Settings For Cryptos On Sim101

    Dear Sir/Madam

    I have been testing NT8 in live simulation mode over BTCUSD through coinbase (using the SIM account) until recently without any issue.
    Few days ago, however, I started experiencing error messages when sending virtual orders and mainly pointing to the fact that the risk for the instrument (BTCUSD) was not defined.
    I then tried to change the risk settings of SIM account to 'None' but still this was not successful. Besides, every time I re-open NT8 the risk account is set back to the default at least when it comes to risk.
    I am not sure what is happening, I wonder whether something has been changed on your side.
    How can I set the risk for BTCUSD so that at least my virtual orders can be sent, and the risk settings saved for the next session?

    best
    Marco


    #2
    Hello marcobar975,

    Hello ##CUSTOMERFIRST##,


    Thank you for writing in.


    We were recently made aware of an erroneous risk template that was added to the platform from a database update, which is the cause of the error message that you are receiving. In order to correct this item, you will need to first delete the erroneous risk templates then reset the Sim101 account.


    To remove the erroneous risk template;Once you've deleted the erroneous risk templates, please do the following;
    • Restart NinjaTrader
    • From the NinjaTrader Control Center window select the Accounts tab
    • Right click on your simulation account and select 'Edit Account'
    • Ensure that 'None' is selected for the 'Risk' property
    • Press the "Reset" button
    • Select OK
    After completing the steps above, you should now be able to place orders in the Sim101 account without error.


    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Thanks Chris,
      I followed your instructions and the problem is solved for me.

      best
      Marco

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