For past few days I have been getting this error - "Historical Timeout : not found" on ES chart. I load only 5 days of data. I have looked at prior posts about this error and have tried to change the Global settings for Merge Policy with no success. Please assist. Thanks.
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Hello Strategist,
Thank you for your post.
Please send me your log and trace files so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please include a link to this forum post and reference the following ticket number in the body of the email: 3081040 ATTN Emily
Thanks in advance; I look forward to resolving this item with you.
Emily C.NinjaTrader Customer Service
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