charts

[dantemagro]

hi! i installed ninja trader and the demo charts are not loading. what to do?

[NinjaTrader_Zachary]

Hello dantemagro,

Thank you for your post and welcome to the forums.

So I may accurately assist you, please answer all of the following questions:

• What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 7.0.1000.? or 8.0.?.?)
• Who are you connected to? This is displayed in green on the lower-left corner of the Control Center window.
• What instrument symbol (and expiry if applicable) have you selected? For example, ES 06-21, AAPL, EURUSD, etc.
• (For a chart) what interval is selected? For example, 5 minute, 1 day, 2000 volume, 4 Renko, etc.
• Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?

I look forward to your response and to further assisting you.