Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

"Please upgrade to a Lifetime license to unlock 'Order Flow +' functionality" pop-up

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    "Please upgrade to a Lifetime license to unlock 'Order Flow +' functionality" pop-up

    Hi, I was trying some indicators from the community and then removed them.
    I keep receiving this pop-up message now when using the platform. It didn't happen before.
    How can I prevent this pop-up to appear? I think I successfully removed indicators by removing them from all my charts.
    Is there a way to check what setting is causing this?
    Thanks.



    #2
    Hello marktrading,

    Thank you for your post.

    An Order Flow indicator may be applied to a workspace running in the background. Do you have any additional workspaces open? If so, you can close(not delete) the workspaces running in the background by going to the NinjaTrader Control Center and clicking Workspaces -> Hover your mouse over the workspaces with a gray box icon that you want to close -> Select Close Workspace.

    If you continue to see the same behavior, please try and resolve by starting with a new, blank workspace.

    To start with a blank workspace, please take the following steps to force NinjaTrader to start without your saved workspace. You will have the option to reopen these after our tests.
    • Shut down NinjaTrader
    • Navigate to (My) Documents\NinjaTrader 8\workspaces
    • Cut and paste all the files within this folder onto your desktop
    • Restart NinjaTrader which should startup without any workspaces.
    • Once NinjaTrader has started on just the control center, please open a new chart with no custom bar types/indicators/templates and test for issue.

    If there are no issues on this new workspace, please try opening the previous workspace by exiting NinjaTrader and moving the files from your Desktop back into the 'workspaces' folder.

    If this reintroduces issues, I would suggest rebuilding your workspace, adding 1 indicator at a time. Please keep track of what indicators you add back in so that we can narrow down what indicator is causing the issue if the issue returns. I also suggest making a backup of your workspace so we can restore a backup if the issue returns. Below I have provided a link to the Backup and Restore section of our help guide. http://ninjatrader.com/support/helpG...p__restore.htm

    Please let us know if we may be of further assistance.

    Shawn B.NinjaTrader Customer Service

    Comment


      #3
      Thank you, tried these solutions. I indeed had many workspaces still open in the background. I did solve the problem without losing anything.
      Thanks for your assistance and support.

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by bortz, 11-06-2023, 08:04 AM
      47 responses
      1,602 views
      0 likes
      Last Post aligator  
      Started by jaybedreamin, Today, 05:56 PM
      0 responses
      8 views
      0 likes
      Last Post jaybedreamin  
      Started by DJ888, 04-16-2024, 06:09 PM
      6 responses
      18 views
      0 likes
      Last Post DJ888
      by DJ888
       
      Started by Jon17, Today, 04:33 PM
      0 responses
      4 views
      0 likes
      Last Post Jon17
      by Jon17
       
      Started by Javierw.ok, Today, 04:12 PM
      0 responses
      12 views
      0 likes
      Last Post Javierw.ok  
      Working...
      X