Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
not receiving live data
Collapse
X
-
not receiving live data
I have recently opened a live account but I am not receiving any live data. I already rolled over the future contracts. When I right click and select "Reload All Historical Data", it updates the price but that's all, no live data. I also know I am connected, I have a green.Tags: None
-
Hello bozkurthatay,
Thank you for the message.
While I am not able to see your account or who you are specifically, the symptoms you describe often mean that the User has a Brokerage account, but is not yet enabled for real-time market data.- You would be able to connect to your account and see the funds within your platform, but any time you go to load in a chart or other window, you are given the historical data, but there is no real-time market data populating anywhere
- You will want to reach out to your Broker or Market Data Provider and verify that you are enabled for real-time market data on the instruments you are trying to chart.
Clayton G.NinjaTrader Customer Service
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by Davide999, 05-18-2023, 03:55 AM
|
4 responses
556 views
1 like
|
Last Post
by kcwasher
Today, 09:08 AM
|
||
Started by Stanfillirenfro, Today, 07:23 AM
|
2 responses
10 views
0 likes
|
Last Post Today, 09:06 AM | ||
Started by rexsole, Today, 08:39 AM
|
2 responses
7 views
0 likes
|
Last Post Today, 09:06 AM | ||
Started by cmtjoancolmenero, Yesterday, 03:58 PM
|
6 responses
29 views
0 likes
|
Last Post Today, 08:55 AM | ||
Started by gbourque, Today, 06:39 AM
|
2 responses
14 views
0 likes
|
Last Post
by gbourque
Today, 07:05 AM
|
Comment