Unable to activate indicator window

[smithw68]

I was creating a new workspace this morning ,I opened a new window on the ES and right clicked as I normally do to start adding indicators,the drop menu came up as usual ,clicked on indicators and just keep getting an alert sound but no alert window? I have to press ESC to make the window active again to minimize or move but still unable to add indicators?

[NinjaTrader_Marco]

Hello,

Thanks for your post.

It sounds like you may have another modal window open somewhere on the platform, giving you a notification and will not let you select another window until it is acknowledged.

Do you see any such window in the Windows taskbar?

Does the same occur if your restart NinjaTrader?

Please let me know if I may be of any further assistance.

[smithw68]

I have double checked and I have no other Modal windows open, nothing showing on the taskbar, and this continues to happen when I restart?
I am able to open the indicators on a saved workspace/template but still unable to open a new chart on new workspace or saved workspace.

[NinjaTrader_Marco]

Hello,

Thank you for your reply.

Are you able to compile?

Please follow the instructions below to see where the errors are coming from after compiling the indicator. This will allow you to debug the indicator/strategy or remove it from your PC. If you are wondering why you receive an error when compiling only one indicator, it is because NinjaTrader always compiles all indicators and strategies - not just one. This is done to give you the highest runtime performance possible.

• Open NinjaTrader
• From the Control Center select the New menu--> select NinjaScript Editor
• Right-click in the window and select Compile to compile all NinjaScript objects
• At the bottom of the NinjaScript Editor window, a new section will appear where you can find the error locations
• You can exclude the file referenced in the editor by double-clicking on the appropriate object type on the right of the NinjaScript Editor window. This will expand the object type folder. You can then select the file with a left-click--> right click on the object--> then select Open to begin debugging the file, Exclude From Compilation, or Remove to delete the file.

If you are unsure as to what the error is indicating, please send me a screenshot of the NinjaScript File column and Error column fully visible (not to be confused with the Code column)

• To send a screenshot with Windows 7 or newer I would recommend using Window's, Snipping Tool.
  • Click here for instructions
• Alternatively to send a screenshot press Alt + PRINT SCREEN to take a screenshot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and send the file as an attachment.
  • Click here for detailed instruction

We have also collected more comprehensive steps for resolving NinjaScript programming errors in this tip in our Help Guide:

• NinjaTrader 8 - How do I resolve NinjaScript Programming Errors?

Please let us know if we may be of further assistance.

[smithw68]

I get to this point

"At the bottom of the NinjaScript Editor window, a new section will appear where you can find the error locations"

No new section appears?

[NinjaTrader_Zachary]

Hello smithw68,

Thank you for your reply.


Please send me your log and trace files so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: 3038519 ATTN Zachary

I look forward to assisting you further.