Error when connecting with Interactive Broker platform

[dlkwan198]

I received this following error message when I try to connect with Interactive Brokers.

I followed the instructions on connection guide for Paper trading with Interactive Brokers

Can you please help with this issue.

[NinjaTrader_EricB]

Hello,


Thank you for your post.

The first thing I would recommend doing is shutting down NinjaTrader and restarting your modem/router.
If you have an antivirus/firewall installed you will want to add NinjaTrader to its exceptions list.

If you still see the same, can you please repost or type out the error. The image posted unfortunately could not be opened.

We look forward to assisting further.

[dlkwan198]

Thanks for your response, I didn't realize that you could not open the image.

When I open Ninja Trader > Connections > Interactive Brokers

It says "Error: Interactive Brokers: Lost or unable to establish communications with IB TWS/GW. Please verify TWS/GW is running on the target machine and try reconnecting or contact support if the issues persist. (Panic)"

[NinjaTrader_RyanS]

Hello,

First I would ensure you have TWS on and are logged in. Next, be sure you have the correct version downloaded and setup per the connection guide I have linked below:
https://ninjatrader.com/ConnectionGu...nnection-Guide