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Suddenly Ninjatrader 8 has started crashing every day

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    Suddenly Ninjatrader 8 has started crashing every day

    Hi Support
    Over the last few days the software has just suddenly closed unexpectedly 3 times now.
    Please could you advise me on how to resolve this?
    Thanks

    #2
    Hello Learner Trader,

    Thank you for your post.

    Could you please send the log and trace from your platform to look further into this inquiry?

    To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '3000259 - Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

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