another big bug on NT8

[hellboy78]

another big bug into NT8
doesn't open SL and TP even if is set into my strategy.
then I put SL manually, and appear 3 different buy orders.
so I try to remove them, and nothing, impossible!!!



I had to delete the simulated account to fix this issue.
if happen on a live account, no idea to who I should call, and who gonna pay for the losses

I'm tired of this amateur platform

[hellboy78]

nothing, again. even with the new demo account.
pfff

[NinjaTrader_Manfred]

Hello hellboy78,

I would like to take a look at how this order was submitted, or if any errors were reported (e.g. if the order was submitted with values that were rejected).

Please send us your log & trace files, we can then investigate further.

To do this, please click on Help > Email Support. Please also leave the following note in your email to ensure we can quickly associate it with this post:

ATTN Manfred 2970816

Thank you in advance!

[hellboy78]

and another issue

Connection to IB, interactivebrokers

Connection Lost (Price Server)

Indicates that NinjaTrader has lost connection to the price server

[hellboy78]

I already sent all to your colleague
{2970715}
{2970831}

[hellboy78]

zero solution, only "reset" demo account.

[NinjaTrader_Manfred]

Hello hellboy78,

Thank you very much for your reply.

Please refrain from opening multiple tickets for the same subject, as this will only delay the reply and won't allow us to review what was already attempted. This would then result in the same solution being suggested by several agents.

I will review all submitted tickets and follow up with you shortly.

Thank you in advance for your patience!

[hellboy78]

I opened just one ticket, but your colleague did a mess

[hellboy78]

sending email from Nt8 stopped to work.
impossible to send log and trace.
I give up
I already lost 2 hours on this, and I already send log and trace twice.
you can close the ticket. looks like there is not an answer or a solution, again.

thanks
bye