Time Zone

[rhea22man]

Hi! I'm having a problem with the time zone
I restarted ninjatrader twice to change the time zone but still it was still the same.
thank you

[NinjaTrader_ChrisSch]

Hello rhea22man,

Thank you for your note.

May I ask you to confirm if the time zone remains changed via Tools > Options > Time Zone?

I look forward to your reply.

[rhea22man]

No, it didn't change.

[NinjaTrader_ChrisSch]

Hello rhea22man ,

Thank you for your note.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2959645" in the subject line so I may investigate this matter further.

• Open your NinjaTrader folder under Documents.
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

I look forward to your reply.

[rhea22man]

Thanks for the reply. I sent an email already