UI discrepancy

[amancini]

NT 8.0.23.2 64-bit using Kinetic live data feed.

At 10am this morning while trading the ES in SIM price was quite a bit above trade entry however the trade value was calculating a negative number

Then at 10:02 price was below trade entry and calculating a positive number

As price approached the target area it appeared the UI was back in sync

This is not the first time I've noticed this. Any idea on how to resolve this? Please see attachments containing screenshots

[NinjaTrader_Clayton]

Hello amancini,

Thank you for the note.

The most likely explanation is that your computer is experiencing Rendering Delays. These normally occur for two different reasons.

1. A third-party vendor assembly is not able to perform calculations in real-time causing various Charts and Windows to fall behind as they are dependent upon that add-on returning information to plot
   • To see what (if any) NinjaScript items may be contributing to the symptoms, please open the NinjaScript Utilization Monitor:
     • Control Center > New > NinjaScript Output
     • Right-click within the NinjaScript output window > Select 'NinjaScript Utilization Monitor...
     • This window will begin to populate with NinjaScript items in order of time spent processing
     • Let this window populate for 2-5 minutes and the indicators at the top would be the ones most likely slowing your platform down.
       • This essentially measures how much time the indicator/object has spent calculating over the time that the Utilization Monitor us been open
       • https://ninjatrader.com/support/help...izationMonitor
2. The CPU is no longer able to keep up with the various Indicators, Charts, Windows, and Workspaces that are open causing the CPU to become overloaded and not be able to process the amount of incoming data and output it in real-time
   • You may follow along with this infographic to check if any of your CPU cores are being overloaded and potentially causing rendering delays:
     • https://www.screencast.com/t/6gtrwW2QtNL

As every computer and platform is different, we would need to analyze your files to diagnose if this is what is happening within your platform.

Please use one of the following methods to send us your log and trace files so that we may analyze what is occurring with your PC and Platform specifically.

Automatically:

• Within NinjaTrader, go to the Control Center > Help > Email Support...
• Input your Email address
• Enter the Subject as: Clayton ATTN 2951780
• Attach any screenshots that could help demonstrate the behavior
• Include any other information you would like to share on the situation
• Make sure 'Log and Trace files' is checked to include the requested files
• Send the email

Manually:

• Open the file explorer and go to your "Documents" (sometimes called, "My Documents") folder
• Open the NinjaTrader 8 folder
• Hold Ctrl on your keyboard and left-click the 'log' and 'trace' folders to highlight them both
• Now, Right-click on the 'trace' folder and select Send To > Compressed (zipped) Folder
• Once compressed, attach the compressed file in an email to PlatformSupport[AT]NinjaTrader[DOT]com with the respective @ and .
• Once complete, you may delete this compressed folder