NT8 crashing on start up

[gordon12]

My NT8 has been working well but then started crashing when I selected any indicator to load or adjust.
I downloaded the latest version and now it crashes on start up. Any help would be appreciated.

Gordon

[NinjaTrader_Jason]

Hello gordon12,

Can you please follow the steps below to manually attach your log and trace files in an email.

• Open Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" (sometimes called, "My Documents") > 'NinjaTrader 8' folder
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to "platformsupport[AT]ninjatrader[DOT]com".
• Put "Att Jason, 2903697" in the subject field of your email.
• Once complete, you can delete these compressed folders.