Bought 3rd part indictor, tried to install and get error asking to reinstall nt8

[reedstickets]

I bought a 3rd party indicator , it crashed ny8 and now I get an error saying reinstall NT8 because "unable to recover custom assembly.

Vendor.dll is being used by another process.

Please advice.

[NinjaTrader_Giovanna]

Hello reedstickets,

Thanks for writing in.
You will need to reinstall NinjaTrader 8 to resolve this error.

Please follow the steps listed below to completely uninstall and reinstall NinjaTrader.

• Close all running applications.
• Navigate to your Documents folder > Right click on the 'NinjaTrader 8' folder > Rename > rename the folder to 'NinjaTrader 8 OLD'. DO NOT delete this folder.
• Uninstall NinjaTrader within Windows Control Panel.
• Navigate to C:\ > Program File (x86) > Delete the 'NinjaTrader 8' folder if it exists
• Reboot your PC.
• Once these steps are completed, download and install NT8 from the link below.
  • https://ninjatrader.com/GetStarted

Please let us know if you have further questions.

[reedstickets]

will I have a new machine id?

[NinjaTrader_Giovanna]

Hello reedstickets,


We are unable to say for certain if there will be a new machine ID if you are to reboot your PC. NinjaTrader does not control your machine ID directly. Your machine ID is generated by NinjaTrader based on your PC's fundamental hardware (like RAM, motherboard, etc.) and fundamental software (BIOS/UEFI version, Windows updates, firmware updates, etc.). If any of these items change, your machine ID is likely to change as well. There is no way to manually change your machine ID.

Please let us know if you have further questions.

[reedstickets]

Now it says there are program errors on my pc

[reedstickets]

some ats.dll indicator cannot be found or something

[NinjaTrader_Giovanna]

Hello reedstickets,

Is this happening after you launch the platform or after you complete a specific action?
Can you please attach a screenshot of the error?

Thanks in advance.

[reedstickets]

I think I got it all worked out. Is it possible to have a small trial of live data to make sure it is working okay? I am back from awhile off of trading.

[NinjaTrader_Melissa]

Hello,

Thank you for your note.

Below I have provided a link to our site where you can request a free demo for futures and/or forex data.

https://ninjatrader.com/FreeLiveData

Please let us know if we may be of further assistance.