NT8 crashes every time I try to load a strategy

[Smoky]

Everything was working fine last night.
Today I launch NT 8.0.23.2 64-bit and it works fine until I try to load a strategy either by right-clicking in the strategy tab of the control center or by adding a strategy to a chart. Immediately crashes.
I tried uninstalling and reinstalling and have the same issue.

Please advise. Thanks!

[NinjaTrader_Emily]

Hello Smoky,


Thank you for your post.


Please send your log and trace files to platformsupport[AT]ninjatrader[DOT]com so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please include the link to this forum post and reference the following ticket number in the body of the email: ##REQUESTID## ATTN ##ASSIGNED_FIRST##


I appreciate your patience and I look forward to resolving this matter with you.

[Smoky]

Thanks for the rapid follow up today! The culprit was a demo strategy that was added when installing AutoTrendHNT8, which I think I downloaded from the ninjatrader ecosystem file library. The indicator alone seems to work fine. So far. NT support honed right in on it. I wish NT was as good as the support team! I might make a new post about a pervasive issue...I feel like we're on a roll here.