NT8 closed but still running in background

[Shansen]

NT Team,

NT8.0.23.1 sporadically gets stuck with charts "Loading..." or "Calculating...". The issue was present in prior releases.
The issue does not occur with when using historical data. It only occurs with (or after) a live connection (NinjaTraderContinuum).
After closing, as expected NT8 does not show as an app in the Task Manager (attached 1.Processes).
However, NT8 does feature as a background process and in the Details window (attached 2.Details).
Attempting to relaunch NT8, unsurprisingly, results in an error (attached 3.Error).

Please advise approaches to diagnose what is going on. The NinjaScript Utilization Monitor is not helpful as nothing is loading.

Note, yes the memory usage (4.6GB) is higher than I'd expect. The DataSeries and Indicators loaded are normally around 0.7-1.2GB)

Any ideas are welcome.

Thanks
Shannon

[NinjaTrader_ShawnB]

Hello Shansen,

Thank you for your post.

Could you please send the log and trace from your platform to look further into this inquiry?

To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '2887138 - Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

We look forward to assisting you further.