Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Ninjatrader 8 shutting down when opening

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    #16
    Hello traders400,
    Thank you for your post.

    Please follow the steps below to email us your log and trace files. Plus attach a screenshot of the error message you are receiving (if there are any)
    • Open Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" (sometimes called, "My Documents") > 'NinjaTrader 8' folder
    • Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send an email with the 2 compressed folders as attachments to Support[AT]NinjaTrader[DOT]com
    • Once complete, you can delete these compressed folders.
    • Please click this Blue text to see a video demonstration of how to send these files

    We look forward to investigating this item for you.​​

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by CarlTrading, 05-11-2026, 05:56 AM
    0 responses
    30 views
    0 likes
    Last Post CarlTrading  
    Started by CarlTrading, 05-10-2026, 08:12 PM
    0 responses
    21 views
    0 likes
    Last Post CarlTrading  
    Started by Hwop38, 05-04-2026, 07:02 PM
    0 responses
    184 views
    0 likes
    Last Post Hwop38
    by Hwop38
     
    Started by CaptainJack, 04-24-2026, 11:07 PM
    0 responses
    340 views
    0 likes
    Last Post CaptainJack  
    Started by Mindset, 04-21-2026, 06:46 AM
    0 responses
    263 views
    0 likes
    Last Post Mindset
    by Mindset
     
    Working...
    X