Volume on chart does not match with market analyzer nor CQG app

[javierandueza]

Hello,

There is a mismatch between volume displayed on chart and market analyzer, which matches with CME data. When I connect through CQG app the volume indicator does show the correct volume. I attach a couple of pictures

[NinjaTrader_PatrickG]

What is the 'Volume up down' indicator's 'calculate' property set to? The default is 'On bar close', but to get exact data, you'll want to choose 'On each tick'. Here is an example of 'Calculate' = 'On each tick' which I suspect is the root cause of the discrepancy you're demonstrating:

[javierandueza]

No it is not that, it is already calculated "on each tick"

[NinjaTrader_PatrickG]

Please send me your log and trace files so that I may look into what occurred.

• You can do this by going to the Control Center-> Help-> Email Support
• Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
• Please reference the following ticket number in the body of the email: 2870132 ATTN PatrickG