IB Connection is orange and market stream does not work

[fernlicht]

Hello,
I have used NT8 and IB API now for several months and automated algo trading without any major issues.

Today, I updated to newest version of NT8 and IB Gateway and when I connect NT8
I get a yellow connection light, then green and then orange. Means I cannot get market data.

When I execute IB Gateway by itself it shows me that everything is OK, also market data.

I'm running NT8 on Amazon EC2/AWS Zone Europe
and I looked at

https://www.interactivebrokers.com/cgi-bin/conn_test.pl

for connectivity, but it seems its online

Any suggestions how to fix that? Do you need more info?

PS. I checked my backup EC2 instance, which has an older NT8 version 8.0.19.1 64-bit and also older IB Gateway(973).
This shows the same thing... Yellow...Green....Orange
And I checked it from my development PC, here in Switzerland, and again same result on 8.0.22.2 and IB Gateway(973),
yellow, green, orange


So, what could be the problem?


Best
Christoph

[NinjaTrader_Marco]

Hello,

Thanks for your post.

You'll need to be using the supported version of TWS as per the connection guide below to ensure the connection functions correctly- this is not the most recent version of TWS:

TWS 978.2c - Download

https://ninjatrader.com/ConnectionGu...nnection-Guide

Please let me know if I may be of any further assistance.

[fernlicht]

Hi Marco,
I'm using IB Gateway not TWS, any suggestions on that ?
And yes on my productive system i'm using IB Gateway 978.2c and the very latest NT8 version. and yes i know the guide you mentioned since it's been working now since April this year

[timko]

fernlicht, IB is down at the moment. Luckily I flattened my position 2 hours ago

[timko]

fernlicht , BTW, I had the Orange light as well. It's been reported that the IB datafram was disconnected but all my data was already configured to Kinetick preferred.
Seems to me IB is down worldwide...

[fernlicht]

ok I see, thanks a lot for the info, then lets wait and see.

[NinjaTrader_Marco]

Hello,

Thanks for your replies.

Yes, it appears Interactive Broker is currently down at the moment. You can view the current status at the publicly available link below:

https://www1.interactivebrokers.com/en/index.php?f=2225

Your patience is appreciated as they work through resolving this issue. Once resolved, please restart both platforms to ensure functionality is restored.