error trying to connect through TD Ameritrade

[cjcjesse]

Hi, I have tried multiple times to connect to TD Ameritrade as shown in this link https://ninjatrader.com/ConnectionGu...nnection-Guide but have been unsuccessful so far and everytime I try to load NT8 it gives the error message as shown in the attached image. Please do assist.

[cjcjesse]

With the help of some friends I've been directed to update NT8 to the latest version that fixes some connection issues. After updating a new error message pops up that states "No primary account ID found". The trace log shows that my stock data are delayed and that my data agreements were still pending. I have checked my TD Ameritrade account to verify the form agreements and am currently receiving real time data on my TOS platform. Relevant images are provided, please do assist.

[NinjaTrader_Jason]

Hello cjcjesse,

I removed your trace file as it can contain sensitive information.

Could it be you have a TD Ameritrade account from Singapore, Hong Kong or Canada? If so, unfortunately such accounts are not supported in NinjaTrader.

[cjcjesse]

Ah yes I do. Thats unfortunate thanks anyway