Missing data from Trade Performance

[ar73b]

Why are there many trades, even days of data, that show up on my Dorman Statements, but not in Trade Performance. I generally try to manually confirm my executions in the platform, but have found missing data.

[NinjaTrader_ShawnB]

Hello ar73b,

Thanks for your post.

I'd like to preface this conversation with the fact that the Trade Performance report has no bearing on actual trades that occurred and should always be considered secondary to your brokerage statement. NinjaTrader has no concept of 'trades', but simply pairs together executions. There are many reasons why a Trade Performance report can become out of sync. A few examples of this:

• Partial fills
• Missing executions
• Holding overnight positions
• Running a report from a start date on which you were not flat
• Using another program to place an order will not show this order in NinjaTrader, including another instance of NinjaTrader on another computer.

You would also see this behavior if you previously reset or renamed the database. If this is the case, the days cannot be restored.

If you have not previously reset or renamed the database. You can try generating a report from a start date on which you know you were flat and held no overnight positions.

Please let me know if I may be of further assistance.

[ar73b]

I have purposely never reset the DB, would like to monitor performance since I started trading with NT. I generate the report going back months to the day that I started trading. And lately, I have been using the CQG mobile app to make many trades. Most of these show up in Trade Performance. I can confirm execution id's and everything. So why do some show up and some do not?

[NinjaTrader_PaulG]

Hello ar73b,

Thank you for your post.

Please send me your database, log, and trace files so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Email Support.

Expand 'Other files' and enable 'Database file.'

Please reference the following ticket number in the body of the email: 2841875 ATTN Paul.

These files will be sent to our support email, and I will assist you further from there.

Thanks in advance; I look forward to resolving this item.