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Charts will statically update but not stream latest activity

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    Charts will statically update but not stream latest activity

    Hi,
    I can bring a chart up but it just displays that snapshot in time and will not continue updating. I have a green light on my control panel with my real trading account loading. I had been locked out of my account for a few days and reset the password. Any thoughts on what may have happened? Thanks!

    #2
    Hello,

    First, I would ensure you are enabled for live data with your broker on the instruments you are attempting to load.
    Additionally I would make sure you are loading the front month contract of the instrument you are attempting to load.

    Please let me know if neither of these resolves the live data issue.
    Ryan S.NinjaTrader Customer Service

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