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No Interactive Brokers option in the connection menu

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    No Interactive Brokers option in the connection menu

    Attached is a screenshot of my problem, I don't see any option for Interactive Brokers, although the connection guide suggests otherwise. What am I missing?

    Thank you
    Attached Files

    #2
    Hello amaltais,

    Thank you for your note.

    This is related to your license key as it dictates which providers you can connect to.

    Would you please email me at [email protected] with your license key in the body of the email as well as "Attention Eleanore 2833094"?

    Your license key can be found by utilizing the Control Center > Selecting Help > License Key.

    I look forward to your email.
    Eleanore T.NinjaTrader Customer Service

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