Unhandled exception Error when creating a backup

[guillembm]

I am gettiing an "Unhandled exception: value does not fall within the expected range" when creating a backup.

What could it be?

[NinjaTrader_Manfred]

Hello guillembm,

I'd like to take a look at the full error message, as this might give us a further indication of what is causing this.

Could you please forward your platform's log & trace files to us?

To do this, please click on Help > Email Support, then paste the following message in your email. This allows us to associate it with your post:

ATTN Manfred 2827866

Once we have the files we can take a closer look and best advise further.

Thank you in advance!