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ninja keeps crashing

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    ninja keeps crashing

    keeps crashing on me.
    Initially didn't give me a warning or just 'froze'
    NOw it crashes but before that it told me to delete me cache (which I done)
    Still crashing though

    #2
    Hello subterfuge,

    Thank you for using NinjaTrader.


    Please write into PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.


    Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    Thank you in advance for these files. I look forward to assisting you further. 
    Justin D.NinjaTrader Customer Service

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