Random Freezes/Crashes

ljohnson91

Junior Member

Join Date: Oct 2020

Posts: 2
#1

Random Freezes/Crashes

10-01-2020, 10:38 AM

NT8 keeps freezing my computer. This happens sporadically when I'm using NT8, but it has never happened when I'm not using NT8. It has actually happened twice today already.

The freeze doesn't just freeze NT8, it freezes my entire PC and the only solution is to reboot. I can't open task manager, or click/type anything, the entire PC just freezes up. Any support would be appreciated.
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NinjaTrader_ChristopherJ

NinjaTrader Customer Service

Join Date: Feb 2009

Posts: 7149
#2

10-01-2020, 10:41 AM

Hello ljohnson91,

So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

Christopher J.NinjaTrader Customer Service
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ljohnson91

Junior Member

Join Date: Oct 2020

Posts: 2
#3

10-01-2020, 10:45 AM

Email sent. Thank you.
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