I am connected to live market data (NinjaTrader Continuum) but all my charts seem to be frozen. Do I need to do something else? Other than connect open my chart so that I can see the live market trading?
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Hello NeverDownMoney,
Thanks for posting.
Please send me your log and trace files so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please reference the following ticket number in the body of the email: 2758904 Attn: Tyler.
I look forward to being of assistance.
Tyler M.NinjaTrader Customer Service -
Thanks for your reply.
We received them- please refer to my email response.
I look forward to being of assistance.Tyler M.NinjaTrader Customer ServiceComment
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