The feature you are trying to use is on a network resource that is unavailable

[tcea9]

Sometimes NT8 freezes on me & then I need to restart it. Other times when I restart it, it will say "The feature you are trying to use is on a network resource that is unavailable". I am not moving any folders around or anything like that. How can I fix this issue? I am using the SIM version for now & I do usually leave my computer on all night on sleep mode

thanks

[tcea9]

Now it wants me to re-install & it cant find the install path, weird stuff, second time its happen to me in a couple weeks

[NinjaTrader_Spencer]

Hello tcea9,

Thank you for your post.

We have moved your most recent post into a new thread as it is unrelated to the previous.

Make sure to create a new topic whenever you have a new inquiry.

Please send me your log and trace files so that I may look into what is occurring.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: 2731393 ATTN Spencer F.

[tcea9]

ok I see, I just sent you the email, I had to re-install it so I dont know if the action beforehand was lost

thanks