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ES and Mes charts frozen today

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    ES and Mes charts frozen today

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Name:	Es mes chartc frozen.jpg
Views:	333
Size:	49.7 KB
ID:	1115624

    #2
    Other markets are ok

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      #3
      Not printing candles on chart

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        #4
        nothing would resolve the frozen issue I had to import backup frile to get it to work

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          #5
          Hello JTizz,

          Thank you for the post.

          Unfortunately we would need a bit more information to resolve this item.

          Please send me your log and trace files so that I may look into what occurred.

          You can do this by going to the Control Center-> Help-> Email Support

          Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

          Please reference the following ticket number in the body of the email: 2714640 ATTN Melissa

          Thanks in advance; I look forward to resolving your inquiry.

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