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S&P 500 stocks chart does not show up

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    S&P 500 stocks chart does not show up

    I followed the set up guide of NinjaTrader 8, however the S&P 500 stocks chart does not show up. I got the following error in the log: Failed to resolve instrument for market data: F.US.NGE.Z15 could not be resolved. let me know how to solve this problem. Thank you!

    #2
    Hello marryz2020,

    Thanks for posting.

    Please send me your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Email Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number in the body of the email: 2711204 ATTN Tyler

    I look forward to being of assistance.
    Tyler M.NinjaTrader Customer Service

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