Long workspace template save time

[tecmisc1]

I have been using NT for a few months, and the time to save a workspace template is getting longer and longer. It used to take just a few seconds to save a workspace template, but now it takes about 10 minutes to save a template. A few weeks ago the save time was 4 minutes. Is there a way to speed this up?

The number of NT windows in my workspaces has remained consistent around 20 chart windows, and I restart both Windows 10 and NT every day.

thanks.

[NinjaTrader_Heath]

Hello Tecmisc1,

Thank you for your post.

Please send me your log and trace files so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: 2698762 ATTN Heath