Level 2 Data From Interactive Brokers Not Showing in NT8

[mattage86]

Hi,

I've searched the forums and I'm not finding any solutions to this issue. I have NASDAQ Total View with Interactive Brokers, and I can see level 2 data everywhere in their Trader Workstation, but for some reason I cannot get level 2 data for those same stocks in NT8.

On my SuperDOM I'm only seeing one level, and in my Level ll window, I'm not seeing anything.

I spoke to Interactive Brokers and they stated that NT8 is not even querying the level 2 data.

Is there a bug with NT8?

Do I need to manually configure certain stocks?

[NinjaTrader_Zachary]

Hello mattage86,

Thank you for your note.

Level 2 stock data would not be expected to be visible in the SuperDOM, but should appear in the Level 2 window.

Which instruments are you attempting to view level 2 data for?

Do you see any error messages in the 'Log' tab of your Control Center when you attempt to view this data? If so, please post the entire message.

[mattage86]

I discovered that if you manually set the Instrument settings to have the NASDAQ exchange, it will show up in the Level 2 chart. Is there a way to change the default exchange to NASDAQ since all the stocks come in as being set to "default?" Or is there a way to have these smaller stocks get automatically configured properly?

Why are we not able to see stock level 2 data in the SuperDOM the same way that we see the futures data?

[NinjaTrader_Zachary]

Hello mattage86,

Thank you for your response.

Which instruments (stock symbols) are you experiencing this behavior with? Are they custom instruments that you created? All instruments that are pre-configured within NinjaTrader will have the appropriate symbol mapping and exchange defined by default.

There are differences between Level 2 stock data and Level 2 futures data, and Level 2 stock data is not compatible with the SuperDOM window.

[mattage86]

I believe these instruments are being created "on the fly" by NT when I enter them directly into the SuperDOM. Like "LAZ" for example. When these stocks get created on the fly, is there a way to change that default exchange setting?

[NinjaTrader_Zachary]

Hello mattage86,

Thank you for your response.

There is no supported way to designate a specific brokerage when creating stock symbols on the fly, but to save yourself some time, you could import a list of stock symbols. This will allow you to select an exchange and apply it to each of the symbols that are being imported. I have included a link to this section of our help guide below;

https://ninjatrader.com/support/helpGuides/nt8/?importing_a_list_of_stock_symb.htm

[mattage86]

Is NT ever going to support stock level 2 depth in the SuperDOM?

[NinjaTrader_Zachary]

Hello mattage86,

Thank you for your reply.

I have submitted this as a feature request to the Development Team. I will follow up with an internal tracking number for your reference as soon as it is created.

Thanks in advance for your patience.