Unable to login

[Athena]

Hi Ninjatrader, I've encountered an error while connecting to live account. I had no issues previously.
Please help, thank you

[topo54]

I have the same problem . Exactly the same message - I sent an email to support

[topo54]

Working now - maybe the server was down

[NinjaTrader_EricB]

Hello,

Thank you for your posts.

Glad to assist. It appears this connection error has now been resolved in testing on my end. We do not have any additional data about the error at this time.

I still suggest a restart of NinjaTrader, modem and router as often this is needed to reset all backend connection items.

Please let me know if I may assist further.