Problems with an indicator and DLL

[Diezguinho]

Hello,
I have reinstalled windows from scratch. I also reinstalled NT and have used a backup to get it back as before.
Everything works fine except an indicator which gives the following error in the log tab:
Indicator ' ': Error on calling 'OnBarUpdate' method on bar 0: Unable to load DLL 'MyCustom.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)

How can I fix this?

Regards!

[NinjaTrader_Marco]

Hello,

Thank you for your post.

I'd like to take a look at your log and trace files for this issue. These files contain diagnostic information related to what is occurring on your platform that will help us resolve this issue in a timely manner.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "2661867 ATTN Marco G" in the subject line and a link to this forum post in the message body so I may investigate this matter further.

Open your NinjaTrader folder under Documents.
Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
Send the 2 compressed folders as attachments to this email.
Once you have emailed these to us, you may delete these compressed folders.


Thanks in advance; I look forward to resolving this item for you.