Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Demo ailed logon

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Demo ailed logon

    Hello. Today my DEMO acc stopped working.
    It says "Failed LOGON"

    #2
    Hello IvanSav,

    Thank you for your post.

    The behavior you are experiencing is likely due to data servers undergoing maintenance at this time. Maintenance will be finished before the markets open Sunday afternoon so that you can connect to your account again. Weekend maintenance is infrequent but expected.

    Please do not hesitate to contact us for any other NinjaTrader inquiries you may have.
    Shawn B.NinjaTrader Customer Service

    Comment


      #3
      I still have this error Failed LOGON

      Comment


        #4
        Hello IvanSav,

        Thank you for your post.

        Could you please send the log and trace from your platform to look further into this inquiry.

        To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '2658669 - Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

        We look forward to assisting you further.
        Shawn B.NinjaTrader Customer Service

        Comment

        Latest Posts

        Collapse

        Topics Statistics Last Post
        Started by aligator, 01-06-2022, 12:14 PM
        4 responses
        238 views
        0 likes
        Last Post john_44573  
        Started by reynoldsn, Today, 05:56 PM
        0 responses
        11 views
        0 likes
        Last Post reynoldsn  
        Started by bortz, 11-06-2023, 08:04 AM
        51 responses
        1,990 views
        0 likes
        Last Post aligator  
        Started by dmking, 11-12-2019, 12:31 PM
        4 responses
        4,155 views
        0 likes
        Last Post jasonw
        by jasonw
         
        Started by roblogic, Today, 04:31 PM
        0 responses
        11 views
        0 likes
        Last Post roblogic  
        Working...
        X