Hello. Today my DEMO acc stopped working.
It says "Failed LOGON"
It says "Failed LOGON"
-
Hello IvanSav,
Thank you for your post.
The behavior you are experiencing is likely due to data servers undergoing maintenance at this time. Maintenance will be finished before the markets open Sunday afternoon so that you can connect to your account again. Weekend maintenance is infrequent but expected.
Please do not hesitate to contact us for any other NinjaTrader inquiries you may have. -
Hello IvanSav,
Thank you for your post.
Could you please send the log and trace from your platform to look further into this inquiry.
To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '2658669 - Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.
We look forward to assisting you further.Comment
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