Continuum Password Incorrect after BIOS Upgrade

[caveat_lector]

I have NinjaTrader 8.0.22.2 64-bit installed on a dual-processor Dell Precision Workstation. Dell automatically upgraded its BIOS this morning. NinjaTrader still recognizes the License Key, but Continuum complains that the Username or Password is incorrect. How can that be rectified?

[NinjaTrader_Heath]

Hello caveat_lector,

Thank you for your post.

You'll want to ensure your account configuration does not have the demo box checked.
If this does not resolve your issue, you'll need to reach out to the brokerage directly to have your password reset.

You can reach them at the contact information on the page below:

https://ninjatrader.com/ContactUs

Please feel free to write in if you need additional assistance.