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Blank charts today but not yesterday....

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    Blank charts today but not yesterday....

    Hi I opened nt8 today and I can’t load any charts, just returns a blank chart. I use interactive brokers gateway for a connection, right now the IB gateway tells has “historical data farm” highlighted in yellow status is inactive: ushmds, any directions on this issue will be much appreciated

    #2
    Hello Douglee,

    Thank you for your note.

    In order to resolve this, I recommend using the TWS instead of IB Gateway and make sure you are using the version recommended in the IB connections guide bellow.
    https://ninjatrader.com/ConnectionGu...nnection-Guide.

    Please let us know if we may be of any further assistance.
    Jermaine S.NinjaTrader Customer Service

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