Demo Allowance Exceeded

[hjc94]

Hello, I just downloaded NinjaTrader 8 and followed everything as required, I then only received one email from CQG saying demo allowance exceeded; is the email with my credentials delayed and the fact i may have requested the credentials twice by accident has caused this email?
thanks

[NinjaTrader_Tyler]

Hello,

Thanks for posting.

Demos are limioted to one per year per customer, so you will receive this message if you make more than one demo request in the last year. The email containing your credentials would coome from 'CQGTrader' and i usually sent out within a few minutes of requesting the demo.

Please let me know if I may be of further assistance.

[hjc94]

Yes I u sweat and they are only allowed one per year but I have literally only just found out about ninja trader in the last week and I haven’t requested any demo accounts previous to this one

[NinjaTrader_Tyler]

I'd recommend checking your junk/spam folder for the message containing your login credentials. If you're still enable to find them after that, please write in to [email protected] so they can assist you further.