Charts not updating

[vavatete]

Hello,
I just start trying Ninja Trader using a demo acount.
Some charts have stop updating.
I realize that the problem only affets some off the exchanges..
EUREX and ICE seem to be the only ones affeted.
When i do "reload all historical data" the chart is updated but the new prices are not displayed.

[NinjaTrader_EricB]

Hello vavatete,

Thank you for your post.


Glad to assist. This is due to a change with the demos — as of 8.17.18, demos are not enabled with EUREX, ASX, or ICE real-time data.



Our apologies for any inconvenience. Unfortunately there is not another demo available that would offer Eurex data, a subscription via a data provider will be needed. The below link will show all the NinjaTrader-supported data feeds and the market they support.

See "Understanding the Data Supplied by your Connectivity Provider"

https://ninjatrader.com/support/help...y_provider.htm

Let us know if we may assist further.