Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

unable to logon

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    unable to logon

    Good morning

    Went to startup NT8 7:45 EST and got pop up window that was unable to logon try again later and call customer support if problem persists. I also use ThinkorSwim and was able to logon and get up and running.

    Please advise.

    #2
    just tried logging on- it works now

    Comment


      #3
      We've just received word that the underlying issue is resolved. If you have not tried recently, please retry the connection steps once more (try a reconnect after each step):
      • Restart NinjaTrader
      • Restart your modem and (if applicable) router
      • Restart your PC
      • Clear your DNS - Open the Command Prompt. In the command prompt, run this command: ipconfig /flushdns
      Last edited by NinjaTrader_PatrickG; 10-02-2018, 07:29 AM.

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by Hwop38, 05-04-2026, 07:02 PM
      0 responses
      174 views
      0 likes
      Last Post Hwop38
      by Hwop38
       
      Started by CaptainJack, 04-24-2026, 11:07 PM
      0 responses
      329 views
      0 likes
      Last Post CaptainJack  
      Started by Mindset, 04-21-2026, 06:46 AM
      0 responses
      252 views
      0 likes
      Last Post Mindset
      by Mindset
       
      Started by M4ndoo, 04-20-2026, 05:21 PM
      0 responses
      356 views
      0 likes
      Last Post M4ndoo
      by M4ndoo
       
      Started by M4ndoo, 04-19-2026, 05:54 PM
      0 responses
      183 views
      0 likes
      Last Post M4ndoo
      by M4ndoo
       
      Working...
      X