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unable to logon

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    unable to logon

    Good morning

    Went to startup NT8 7:45 EST and got pop up window that was unable to logon try again later and call customer support if problem persists. I also use ThinkorSwim and was able to logon and get up and running.

    Please advise.

    #2
    just tried logging on- it works now

    Comment


      #3
      We've just received word that the underlying issue is resolved. If you have not tried recently, please retry the connection steps once more (try a reconnect after each step):
      • Restart NinjaTrader
      • Restart your modem and (if applicable) router
      • Restart your PC
      • Clear your DNS - Open the Command Prompt. In the command prompt, run this command: ipconfig /flushdns
      Last edited by NinjaTrader_PatrickG; 10-02-2018, 07:29 AM.

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