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No abre ninja trader error

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    No abre ninja trader error

    Buenas tardes etoy tratando de ingresar a NT8 y me aparece un error, solicito su ayuda
    [IMG]file:///C:/Users/Mayu/AppData/Local/Temp/msohtmlclip1/01/clip_image001.png[/IMG]
    Attached Files

    #2
    Hello JorgeTr,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2592985" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    I look forward to your reply.

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