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Forgot password for live login

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    Forgot password for live login

    I forgot my password so when I upgraded my license I'm not able to login. Have emailed support yesterday but no email today.

    #2
    Hello,


    Thank you for writing in.


    This is Eric with NinjaTrader Platform Support. Please excuse the delay, our support hours are 8:30 AM - 6:00 PM EST, Monday - Friday — we only have a small staff outside of these hours for inbound inquiries. Your message regarding the account has likely been forwarded to our Brokerage Support team to follow up ([email protected]). Platform Support is unable to assist with account-related items of this nature, though the brokerage team will be available to follow up on business open.

    If you have any questions, concerns or feedback, or want to open an account, we're here to help. Click here to find the appropriate contact for your needs!


    Let us know if we may assist further.

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