Charts loading but no data running?

[rocro74]

Hello,

I have a problem with my datae feed. I can load a chart but after that it seems there's no data running. There's no price movement as you can see from the screenshot i loaded the chart around 12.30 and now after 1,5 the chart is still on the same place.

Anyone a suggestion how i can fix this problem?

[NinjaTrader_PatrickG]

Based on the information you've provided, your connected data feed is not enabled for real-time data. Please contact your broker/data provider and confirm your real-time data subscriptions.

Also, so I may accurately assist you, please answer all of the following questions:

• What version of NinjaTrader 8 are you using? Please provide the entire version number. This can be found under Help -> About (Example: 8.0.?.?)
• Who are you connected to? This is displayed in green on lower left corner of the Control Center window.
• Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?