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Cannot download NT8...

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    #1

    Cannot download NT8...

    I lost my original install of NT8, need to reinstall and now I can't download another install file. I go to the download page(s) and enter my email...either a "processing" window pops up and never goes away or I get no response at all...I've tried my regular gmail account and my backup outlook account to no avail...

    Please advise...

    Thanks in advance...
    Tags: None
    #2
    Hello netarchitech,

    Thank you for your note.

    I am not experiencing any issues downloading the platform on my end.

    Please send an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2566377" in the subject line and we will be happy to assist with the download file.

    I look forward to your reply.

    Comment

      #3
      Hello Chris,

      Thanks for the swift reply...I found the issue...the browser I was using In any event, I switched to another browser and everything went smoothly after that...

      Thanks again!

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