Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

No market data available

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    No market data available

    Hi,

    I have installed NT8 with a sim (demo account)

    I setup a demo account successfully and i trade futures, but when I tried to trade micro futures I can only trade 1 or 2 micro markets but i can't place orders for the others like (MGC, SIL, M6J ... ) ,and I got this message when i try to set order on the superdom.

    sim 101, there is no market data available to drive the simulation engine

    I did install the latest windows 10 updates and installed NT8 later.
    I have no problem getting a data on other futures like ZN, ZB, GC, ES.... by the way.

    NB: I already see some steps on the forum and i try those steps below but it didn't work.

    (1. First, disconnect from any data providers by navigating to the Control Center > Connections menu, and left-click on “disconnect” that appears to the right when hovering your mouse over any active connection
    2. Next, reset your instruments by navigating to the Control Center > Tools > Database Management
    3. In the Database Management window, under the “Update instruments” section, ensure that “General properties”, "Futures expiries" and “Symbol mappings” options are checked and then click Update
    4. Lastly, restart NinjaTrader for the changes to occur)

    Please help and I would appreciate your support in advance.

    Thank you.



    #2
    Hello,

    Thank you for the post.

    Unfortunately the demo would be limited and not provide data for some instruments, such as MGC, SIL and M6J.

    It sounds as though your platform is working as expected, you are just not receiving live data for those instruments to fuel the simulation engine.

    Please let us know if we any be of any further assistance.
    Melissa J.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by rhyminkevin, Today, 04:58 PM
    4 responses
    52 views
    0 likes
    Last Post dp8282
    by dp8282
     
    Started by iceman2018, Today, 05:07 PM
    0 responses
    5 views
    0 likes
    Last Post iceman2018  
    Started by lightsun47, Today, 03:51 PM
    0 responses
    7 views
    0 likes
    Last Post lightsun47  
    Started by 00nevest, Today, 02:27 PM
    1 response
    14 views
    0 likes
    Last Post 00nevest  
    Started by futtrader, 04-21-2024, 01:50 AM
    4 responses
    50 views
    0 likes
    Last Post futtrader  
    Working...
    X