error on connection ?

[fredfred]

Hi

Every now and again I get this error when trying to connect to either playback of FXCM ?

Error in opening connection My NinjaTrader FXCM, exception caught: Object reference not set to an instance of an object. (Panic)

I have to restart NinjaTrader to correct this

Any ideas?

[NinjaTrader_ShawnB]

Hello fredfred,


Thank you for your post.


Could you please send the log and trace from your platform to look further into this inquiry.


To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put 'Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.


We look forward to assisting you further.